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For full delivery information and our terms and conditions of sale, please view our full policy here.
It is important to read these in full before placing an order. If you are unsure of any aspect contained within we will be happy to assist in any questions you may have and you can call us Monday to Friday 9 am to Friday 5 pm (except bank or public holidays or at times when our offices are closed) on +44 (0) 28 9066 6615 or email support@thelightsource.co.uk).
You can also use our live chat facility during office opening times to speak with us directly or leave a message for us whilst we are closed and we will revert to your enquiry within 24 working hours.
We are delighted to offer a 14-day returns policy, contact us if you would like to make a return.
A refund will be issued within 7 bank working days after goods have been received and checked in our warehouse or by the supplier. For further information please see our returns policy here.
As a company that takes data security and privacy very seriously, we recognise that information security practices are important to you and you can view our privacy and security policy here.
All of our transactions are processed by leading payment providers and gateways and no card information is stored on our system or servers at any stage of a transaction. As standard, we use high-strength SSL encryption to protect your details.
If you would like any further information please do not hesitate to contact us by emailing support@thelightsource.co.uk
